Responsible Gaming
Commitment — 399brt
399brt believes that entertainment is truly enjoyable only when it is experienced within limits. Use our responsible gaming tools to ensure a safe and happy experience.
Important Age Restriction: 399brt is only for persons aged 21 or above. Opening an account or playing games by anyone under age is strictly prohibited. If any underage person near you accesses this site, please inform our support team.
Gambling is a recreational activity — not a guaranteed source of income. If you feel that gaming is getting out of your control, contact our 24/7 live chat support today.
Our Responsible Gaming Tools
399brt has developed these tools with each player's mental and financial wellbeing in mind.
Set Deposit Limits
You can set a maximum daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour cooldown period, which protects you from making decisions in the heat of the moment.
Session Time-Out
You can choose to be logged out of your account automatically after a set period. Set a time-out for 24 hours, 48 hours or 7 days and take a break whenever you need one.
Self-Exclusion
If you wish, you can close your account for a set period — 30 days, 6 months or permanently. While self-exclusion is active, no new account can be opened.
Loss Limit
Set a maximum loss amount in advance for each day or week. Once this limit is reached, play will automatically be suspended, protecting you from larger losses.
Reality Check Reminder
A pop-up will appear at set intervals showing a summary of how long you have been playing and how much you have won or lost. This helps bring you back to reality.
24/7 Support
Our Bangla-speaking support team is always ready for any issue. Connect via live chat or write to [email protected] — we will respond as quickly as possible.
How to Use Protection Tools
Activate responsible gaming protection on your account in just a few steps.
Log In
Log in to your 399brt account and select the "Responsible Gaming" option from the profile menu.
Choose a Tool
Deposit limit, loss limit, time-out or self-exclusion — choose one or more tools based on your needs.
Enter Amount or Duration
Enter your preferred limit or time period and click the confirm button. Changes take effect immediately.
Contact Support
If you have any problem or need help, contact our 24/7 live chat — we are here for you.
Warning Signs of Problem Gambling
If even one of the signs below applies to you, take action now.
- Placing larger bets to try to recover lost money
- Hiding your gambling from family or friends
- Feeling unable to stop playing
- Gambling with money meant for bills or daily expenses
- Feeling anxious or irritable when unable to play
- Losing focus on work, family or relationships
- Gambling with borrowed money or accumulating growing debt
Assess Yourself
The first step in responsible gaming is an honest self-assessment. By using 399brt's responsible gaming tools you can keep control over your spending and time.
Remember — betting is entertainment, not a reliable source of income. Never play beyond your budget. Never wager money you cannot afford to lose.
Core Principles of Responsible Gaming
At 399brt we believe every player has the right to a safe experience.
Plan a Budget
Set a clear budget before you start playing and stick to it. Never play with borrowed money or emergency savings.
Time Management
Set a daily time limit for how long you will play. Take regular breaks and give time to other activities and your family.
Emotional Control
Never play when you are angry, frustrated or under stress. In that state your decision-making ability is reduced and the risk of larger losses increases.
Accept Wins and Losses
Not becoming greedy after a win and not chasing losses after a defeat is the key to responsible gaming.
Protection of Minors
If there are children or teenagers using your device, use parental control software and keep your account password secure.
Seeking Help Is Not a Weakness
If you feel that gaming is having a negative impact on your life, seek help quickly. That takes courage.
Financial Limits and Rules
399brt has specific financial limits in place to help protect players.
Minimum Deposit
A minimum deposit of ৳100 can be made by any method.
Minimum Withdrawal
The minimum amount for a withdrawal is ৳800.
Withdrawal Time
Money typically arrives within 5 to 30 minutes.
Age Limit
Only persons aged 21 or above may play.
Payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳100. As part of responsible gaming, you can lower your own deposit limit even further at any time.
Need help? Contact us now
Our 24/7 Bangla-speaking support team is here for any question or problem you have.
More Details on Responsible Gaming
399brt, as a trusted online betting and casino platform in Bangladesh, always places the safety and wellbeing of players as its highest priority. Responsible gaming is not just a policy — it is at the centre of our daily operations.
We believe online betting and casino games can be a healthy form of entertainment — if enjoyed consciously and within limits. 399brt is committed to supporting every player in building a culture of responsible gaming.
Why Are Deposit Limits Important?
Setting a deposit limit lets you fix your budget in advance. It protects you from overspending and helps you maintain financial discipline. At 399brt you can set deposit limits separately at all three levels — daily, weekly and monthly.
How Does Self-Exclusion Work?
Self-Exclusion is a powerful protection tool. If you feel you need a break for a while, you can choose self-exclusion starting from 30 days up to a long-term period. A permanent self-exclusion cannot be reversed once activated. This feature is completely free and can be activated from your account at any time.
Benefits of Time-Out and Breaks
It is important to pause occasionally and give yourself the chance to reflect. Using 399brt's time-out feature you can temporarily deactivate your account for 24 hours, 48 hours, 7 days or 30 days. During this period logging in or making deposits will not be possible.
Protection of Minors
399brt is only for persons aged 21 or above. We strictly verify age. Use password protection on your device to ensure no child or teenager in your family can access this platform. If you become aware of any suspicious account, contact us.
Our Commitment: 399brt always follows SSL encryption and fair play principles. We ensure that every game is fair and every transaction is secure. We are constantly working to ensure responsible gaming.