399brt Terms and Conditions — Complete Guide

1 Introduction and Acceptance

399brt (referred to as "Platform", "we", or "399brt") is an online betting and casino service provider. These terms and conditions ("Terms") apply to the 399brt website, application, and all related services.

By registering an account or using the services on this platform, you confirm that you have fully read, understood, and agreed to these terms and conditions.

If you disagree with any part of these terms, please stop using the platform. For any questions, contact our support team via 24/7 live chat.

2 Account Registration and Eligibility

2.1 Age and Eligibility

To open an account at 399brt, you must meet the following requirements:

• You must be at least 21 years of age.
• You are of sound mind and capable of making your own decisions.
• You are not subject to any legal or regulatory restriction that prohibits participation in online gaming.
• All information you provide is true, accurate, and complete.

2.2 One Account Policy

Each person may hold only one account. If multiple accounts belonging to the same person are detected, 399brt reserves the right to close them and confiscate the associated balances.

2.3 Identity Verification

399brt reserves the right to verify a user's identity at any time. A National ID (NID), passport, or other documents may be requested if necessary. Withdrawals may be held until verification is complete.

2.4 Account Security

You are solely responsible for keeping your login credentials confidential. Sharing your password with others is prohibited. If you suspect unauthorized access, notify our support team immediately.

3 Deposit and Withdrawal Terms

3.1 Deposit Limits and Methods

The minimum deposit amount at 399brt is ৳100. The following payment methods are supported:

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes. However, additional time may be required if verification is ongoing or unusual activity is detected.

3.3 Payment Verification

Deposits and withdrawals must be made only through payment methods registered in your name. Transactions using third-party accounts are not permitted and will be cancelled if detected.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

You will receive a 100% bonus on your first deposit at 399brt, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Deposit ৳42,000 → ৳20,000 bonus (maximum limit) → total balance ৳62,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager 20 times the bonus amount before withdrawing any winnings from the bonus. Example: if you receive a ৳1,000 bonus, you must place ৳20,000 in bets before withdrawing.

4.3 General Bonus Terms

• The bonus applies only once per account.
• Once the bonus is activated, the wagering requirement must be met within the specified time period.
• All bets made with bonus funds must comply with the platform's existing rules.
• 399brt reserves the right to change the terms of any promotion.
• If bonus abuse is detected, the bonus and related winnings will be cancelled.

4.4 VIP Program

The 399brt VIP program has four levels. Based on your regular gaming activity, you will advance to higher levels and enjoy greater weekly cashback:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.8% weekly cashback.
• Platinum — up to 1.0% weekly cashback.

5 Gaming Rules and Restrictions

5.1 Fair Play Policy

399brt is committed to ensuring fair play in all games. Our games use a Random Number Generator (RNG) that guarantees completely unbiased results.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure if detected:

• Gaming using bots or automated software.
• Bonus abuse or use of bonus arbitrage strategies.
• Accessing or using another person's account.
• Money laundering or use of funds from illegal sources.
• Intentionally exploiting any bug or error in the platform's system or games.
• Registering with fraudulent or false information.

5.3 Technical Errors

If a technical issue causes an incorrect result in any game, 399brt reserves the right to cancel or correct that game round. In such cases, bets will be refunded.

5.4 Betting Limits

Each game and betting market has its own minimum and maximum bet limits. These limits are clearly displayed in the game interface. 399brt reserves the right to change these limits at any time.

6 Responsible Gaming

399brt gives the highest priority to responsible gaming. Gambling is for entertainment and should never be considered a source of income.

6.1 Self-Limits

Users can set daily, weekly, or monthly deposit limits in their account settings. These limits take effect immediately.

6.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can apply for self-exclusion. Contact our support team — we will close your account for a set period or permanently.

6.3 Minor Protection

It is the responsibility of parents and guardians to prevent children and minors from using this platform. Parents and guardians are encouraged to use parental control software. For more information, visit our Responsible Gaming page.

7 Privacy and Data Protection

Protecting your personal information is very important to us. 399brt uses SSL encryption technology to keep all data secure.

7.1 Data Collection

Information provided during registration (name, phone number, email, payment details) is used for service improvement and verification. Information is not sold to third parties.

7.2 Cookie Policy

Our platform uses cookies to improve the user experience. Cookies can be managed through your browser settings. For more details, read our Privacy Policy.

8 Account Suspension and Closure

8.1 Closure by 399brt

399brt reserves the right to suspend or permanently close any account without notice in the following cases:

• Violation of these terms and conditions.
• Suspected fraudulent activity or money laundering.
• Registration with incorrect or false information.
• Operating multiple accounts.
• Bonus abuse.

8.2 Closure by the User

You may request to close your account at any time. In this case, the standard process for withdrawing your valid balance must be followed.

9 Limitation of Liability

399brt accepts no liability for:

• Loss caused by internet disconnection during a game or bet.
• Loss caused by third-party software or hardware failure.
• Loss caused by the user's own negligence or error.
• Loss caused by force majeure events (natural disasters, government restrictions, cyberattacks).

In the event of any technical issue, 399brt will attempt to resolve it within a reasonable time and will refund bets where necessary.

10 Intellectual Property

All content on the 399brt platform — logos, designs, text, graphics, software, and other materials — is protected by intellectual property law. Reproduction, distribution, or commercial use of any part of this content without prior written permission from 399brt is prohibited.

11 Changes to Terms

399brt reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes via email or by a notice on the platform.

Continued use of the platform after any changes means you have accepted the new terms. Please visit this page regularly.

12 Dispute Resolution and Contact

If you have a complaint or dispute, please first try to resolve it directly with our support team. Our support team is ready to serve you 24 hours a day, 7 days a week:

After a complaint is submitted, we will review it within a reasonable time and get back to you. All disputes will be resolved in accordance with 399brt's internal policies.

To learn more about these terms and conditions, visit our FAQ page or learn about us.